Last updated: July 1, 2025

πŸ” Privacy & Cookies Policy – My Grocery

At My Grocery, your privacy and personal data are extremely important to us. This policy explains how we collect, use, store, and protect your information when you use our website or place an order.

πŸ“‹ 1. What Information We Collect

When you interact with our website or make a purchase, we may collect:

  • Your name, phone number, email address, and delivery address
  • Order details and payment method (we do not store card information)
  • IP address, device type, and browser info
  • Your activity on our website (e.g. pages visited, session time)

πŸ”„ 2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your order
  • To communicate with you about your order or support issues
  • To send order confirmations, delivery updates, and receipts
  • To improve our website and services
  • To comply with legal obligations

🚫 We never sell or share your personal information with third parties for advertising or marketing.

πŸ’³ 3. Payment Security

All online payments are processed using secure, encrypted payment gateways.
We do not store your card or wallet credentials on our servers.

πŸͺ 4. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your shopping cart and preferences
  • Analyze traffic and website behavior
  • Provide a faster, more personalized experience

You can disable cookies through your browser settings, but this may affect how some parts of the website function.

πŸ›‘οΈ 5. Data Security

We follow industry-standard security practices to protect your personal data from unauthorized access, loss, or misuse.

πŸ‘€ 6. Your Rights

You have the right to:

  • Request access to your personal data
  • Ask for updates or corrections
  • Request deletion of your data (subject to legal limitations)

You can contact us at any time for privacy-related concerns.

πŸ—‘ 7. Request Data Deletion

To delete your personal data or close your account with My Grocery, simply email us at
πŸ“§ sales@mygrocery.store
We will process your request within 17 business days.

πŸ“ž Contact Us

Have questions about your privacy? We’re here to help:

πŸ“ž Phone / WhatsApp: 01230005000
πŸ“§ Email: sales@mygrocery.store
πŸ“¬ Contact Page: https://mygrocery.store/contact/

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